Biography and profile
I have more than 35 years of direct experience in sales, operations, business development, marketing,

process improvement, channel development and management in both front line and managerial roles with local, national, and global responsibilities.
I am a Business and Operations professional with extensive experience in:
- Business organization
- Process and metrics development
- Reporting and analysis
- Excellent communicator skills
- Extensive experience with change management
I also have extensive Market experience and Key peer acknowledged skills such as sales operations, strategic planning, team building, forecasting, process improvement, leadership, business planning, negotiation, analysis.
I was a Salesforce.com CRM System Administrator for 5 years and have experience with group, professional, Enterprise and Unlimited editions.
I worked in many countries including Canada, USA, France, Germany, Switzerland, Hong Kong, China, Taiwan and Japan. For more information, please view
my LinkedIn profile.
IT4YOU Committee Role
My extensive knowledge of the technologies and tools surrounding CRM/ERP development, implementation and utilization has enabled me to assist the committee in understanding and assessing the myriad proposals we have received.
Personal
I enjoy power lifting and my dead lift personal best is 315 lbs.