Get In Touch

Entrer en contact

General

Général

mail[email protected] Telephone 416-675-5511 TelephoneToll-Free 1-855-364-7252 location 5397 Eglinton Avenue W.
Suite 101
Etobicoke, ON
M9C 5K6
hoursMonday - Friday
9:00 a.m. - 5:00 p.m. EST We're open right now! Nous sommes ouverts!

Membership Plus Toll Free

Adhésion Plus – sans frais

Order Desk

Bureau des commandes

Your Club is Here to Help!

Besoin d’aide? Le Club est à votre disposition.

If you’ve lost registration paperwork or certificates due to circumstances out of your control (fires, floods, etc.), please reach out to us using one of the above methods and we can help replace your important documents.

CKC Plans For Possible Mail Strike


Please note that if talks between the Canadian Union of Postal Workers and Canada Post do not result in a resolution, there is a possibility of a postal disruption as early as November 3rd.
 
If a strike occurs, Canada Post will not fully operate, and mail and parcels will not be delivered. As a result, the high level of service to which The Canadian Kennel Club aspires may be affected.
 
Mail will not be sent from CKC during this postal disruption, but applications will continue to be processed. During the strike, if you require a PDF copy of a registration certificate or a printed copy sent by courier at your expense, please contact our customer service team.
 
Please consider these alternative payment and correspondence options:

Fee Payment Options:

 CKC Members, clients and clubs are still responsible for paying their account; Members may review their account and make payments online by Visa or MasterCard when they log into their account.
  Payment by Visa or MasterCard will be accepted over the telephone by calling CKC     Membership Services at 1 (855) 364-7252
  E-transfers may be sent to [email protected]; please send your security answer in a separate email to the same address.
 

Shows & Trials:

  Entries for Shows will be handled in the manner outlined in Policy & Procedures, Chapter VI, Shows and Trials, E, Entries -Regulations Governing Postal Strikes (6.4).
  Event Results must be couriered to the CKC office with payment.  Please note that posting of results may be delayed.
 

Registration:

  • You can submit applications using CKC’s online portal. Instructions for use are available on CKC’s website at members.ckc.ca/login 
  • During the postal strike, registration applications may be emailed to [email protected] or couriered to the CKC office. 
  • Requests for product orders such as microchips may be couriered at your expense. If you have already placed an order, it may be delayed.
 
Important CKC Contacts:
 CKC General Inquiries: 1 (855) 364-7252 toll-free or (416) 675-5511
 CKC Membership Services email: [email protected]
 CKC Order Desk: 1 (800) 250-8040
 
CKC Office Address:
The Canadian Kennel Club
5397 Eglinton Avenue W, Suite 101
Etobicoke ON M9C 5K6
 
Thank you for your understanding and patience as CKC strives to minimize the
interruption of service to our valued Members and clients during the impending Canada Post work disruption. Please visit www.ckc.ca for updates
AccueilHome > News > 2024 > October > CKC Plans For Possible Mail Strike